Shipping policy

Effective Date: 29.02.24

Thank you for choosing our digital wedding planner. We understand the importance of timely delivery, and we strive to provide a seamless experience for our customers. Please review our shipping and delivery policy below:

1. Instant Delivery:

   • Upon successful payment, your digital wedding planner will be available for instant download. You’ll receive access to the planner immediately, allowing you to start planning your special day without delay.

2. Possible Delays:

   • While we aim for instant delivery, unforeseen circumstances may occasionally cause delays. Therefore, we want to cover our business for any potential issues.
   • We guarantee that your digital wedding planner will be delivered within 24 hours of your purchase. If you experience any delay beyond this timeframe, please reach out to us.

3. Contact Us:

   • If you encounter any issues with the delivery process or need assistance, please email us at my_wedding_assistant@outlook.com. We’re here to help!

4. Exceptions:

   • Our commitment to prompt delivery remains our priority. However, in rare cases (such as technical glitches), if you do not receive your digital wedding planner within 24 hours, please notify us immediately.

5. Refunds:

   • Due to the nature of digital products, we do not offer refunds once the wedding planner has been downloaded. All sales are final.

We appreciate your trust in our services and look forward to assisting you in creating a memorable wedding experience. Should you have any further questions, feel free to reach out.